If a package is returned to us due to an incorrect or invalid address, or if the package is refused by the intended recipient, we can ship the item(s) again one additional time per the customer's request. Shipping and handling charges for a reshipment apply and will be charged via invoice to the customer. Item(s) will be shipped again upon receipt of payment.at they?re getting before they purchase, so give them as much information as possible so they can buy with confidence and certainty.